Privacy Policy

Désordre ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our mobile application and web services (the "App").

1. Information We Collect

We may collect the following data from users:

• Personal Information: Name, email address, phone number.
• Transaction Data: Payment references (e.g., UPI transaction ID), order history, timestamps.
• Device Information: Device model, OS version, app version, usage data (via Google Analytics for Firebase).

2. How We Use Your Information

We use your data to:

• Create and manage your account
• Facilitate and confirm food orders
• Process and verify payments (via PhonePe)
• Improve user experience and app performance
• Provide customer support
• Comply with legal obligations

3. Third-Party Services

We use the following third-party services that may process your data:

• Firebase (Authentication, Firestore Database, Analytics, Hosting)
• PhonePe (UPI Payments – transaction facilitation)
• Google Analytics for Firebase

Please review their respective privacy policies for further details.

4. Data Retention

We retain user data only as long as necessary for the purposes outlined above, or as required by law. You may request deletion of your personal data at any time.

5. User Rights

You have the right to:

• Access, update, or delete your information
• Opt-out of marketing or data processing
• Request a copy of the data we store

To exercise your rights, contact us at: support@desordre.com

6. Security

We take reasonable security measures to protect your data. However, no method of transmission over the internet is 100% secure.

7. Children's Privacy

Our services are intended for users aged 13 and above. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or app notification.